Hello Steve,
Just a quick note to thank you for the awesome experience I had recently after buying one of your PLR video series.
Your videos are of the highest quality and very well put together. Your attention to details is incredible. It is obvious that you didn’t just put together something over a weekend to make a few bucks. You’ve put in a lot of time and effort into these and the quality shows!
I love your style of narrating with a touch of humor. You explain complex ideas without making it dull and put the viewer immediately at ease. That helps a lot when someone is learning a new concept.
What really blew me away was the level of personal service that I received after the sale. You went out of your way to research my problem with AVI files and came up with a workaround. Even though the cause of my problem was the newer 64-bit version of WMM and not your files, you spent your time on a Saturday to send me alternate file formats.
I’ve come across many business owners who pay mere lip service to customer support. Steve, you on other hand delivered the ultimate in customer service in my opinion. You are an honest businessman and a gentleman. Very refreshing in this day and age. I do appreciate your integrity.
I’ll be back to buy more of your videos and gladly spread the word about you.
Best Regards,
Achinta “Archie” Mitra
DiY Marketing Coach
http://www.diymarketingcoach.com
